How To Repair Arcteryx Jacket

1. arcteryx jacket repairs

   So i have an Arcteryx jacket i accept been wearing for many years. Never used it for bush wacking so the thing is in pristine condition. No rips, stains, tears ..... yet, Arcteryx refuses to fix information technology.
   Despite the jacket being in peachy condition they have deemed the "lifetime of the product" has expired. What a complete sham these "not your lifetime, but lifetime of the product" warranties are, since determining the lifetime is e'er up to their discretion.

   Anyways, the jacket is delaminating in a couple of spots. Arcteryx basically glues sure panels on the jacket instead of stitching and some of that has come undone. One of the pit zips is completely come off and there is a huge hole there now as a issue. Definitely has to get fixed.

   My options are:

   1. Let arcteryx go on my jacket and accept their fifty% off deal for a new one
   ii. Repair the jacket somewhere that tin handle laminate repairs.
   three. Repair it myself with seam sealer

   Does anyone know who repairs higher end garments similar Arcteryx? Anyone performed their own repair on delaminated pieces?

   To be honest, i like this jacket more than anything i can purchase for $300 (which would be about 50% off of their retail toll), and i'm non really eager to spend $300 on a new jacket as i don't wear a rain shell that oftentimes.
   This isn't my jacket, but shows what i'm talking about:

   

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3. Re: arcteryx jacket repairs

   They tried the same shit with me I raised hell and they somewhen gave in. I have now switched to outdoor research they honor there warranty

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4. Re: arcteryx jacket repairs

   Originally Posted past Everett

   They tried the same shit with me I raised hell and they eventually gave in. I have now switched to outdoor research they honor there warranty

   how old was your jacket? My jacket was bought in 2005, only they refuse to acknowledge the fact that its in pristine condition as far as wearable-and-tear goes .... which as far every bit i'thou concerned should exist the merely lifetime mensurate for a jacket with lifetime warranty.

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5. Re: arcteryx jacket repairs

   Arxteryx gave me a new jacket the first time. I take to ship the second jacket for repair ... I am curious to run into what their response will be this time.

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6. Re: arcteryx jacket repairs

   Originally Posted by twoSevenO

   how old was your jacket? My jacket was bought in 2005, merely they refuse to acknowledge the fact that its in pristine condition equally far as wear-and-tear goes .... which as far as i'm concerned should be the only lifetime measure out for a jacket with lifetime warranty.

   About recent was a 4 year old pair of ski pants that completely savage apart. They tried the same %l discount crap so I told them I wanted my pants back so I could mail service pictures online. They of a sudden couldn't find them and magically I got a new pair in the mail service.

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7. Re: arcteryx jacket repairs

   I'd demand a new pair. I'd personally have no event eating the loss and having to buy a new product from a different manufacturer if they didn't want to laurels their warranty. Having to fight for something to be covered under a lifetime warranty is BS, particularly when the product is marketed to exist a top shelf, high terminate garment manufacturer. I can run into if you abused the product, but this doesn't announced to exist the instance.

   Thanks for the heads upwards though.

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8. Re: arcteryx jacket repairs

   Originally Posted by Ron.C

   I'd demand a new pair. I'd personally accept no outcome eating the loss and having to buy a new product from a different manufacturer if they didn't want to honor their warranty. Having to fight for something to be covered under a lifetime warranty is BS, especially when the product is marketed to be a top shelf, high end garment manufacturer. I can run into if you abused the production, but this doesn't appear to exist the case.

   Thanks for the heads upward though.

   I'm with you lot. No way would I buy a new slice at 50%. My wife recently had her 10 yr erstwhile marmont trounce delaminate. They didnt hesitate replacing it.

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9. Re: arcteryx jacket repairs

   Originally Posted by Everett

   Most contempo was a 4 year erstwhile pair of ski pants that completely fell apart. They tried the same %50 discount crap so I told them I wanted my pants dorsum so I could post pictures online. They all of a sudden couldn't observe them and magically I got a new pair in the postal service.

   I emailed a couple hours ago wanting it back. I didnt think to mention blasting them on Instagram for it though ... I totally volition.

   I still believe they make some fantastic gear, only if you're gonna claim lifetime warranty and then refuse to repair an obviously not driveling garment, so FU and your warranty.

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Source: http://www.huntingbc.ca/forum/showthread.php?152743-arcteryx-jacket-repairs

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